what are the Environmental factors influencing the food service operation???
ENVIRONMENTAL FACTORS INFLUENCING THE FOOD SERVICE OPERATIONS
The operations of F&B sectors are largely governed by the internal and external environment like in any other industry which comprises many factors.
External factors
These are factors originating outside the organization on which the management has no control, which determine F&B operations. Some of the major external influences are as follows:
1. Political
• Government policies and regulations on food packaging, processing, food safety, disposable
system, pollution control, labour laws, and so on • Tax laws–VAT, service tax, luxury tax, and so on
2. Economic
Increasing cost of the raw materials, labour, water, and energy
Changes in disposable income of the society
Credit policies of the suppliers
Loan policies for starting the venture
Rate of interest
3. Social
• Changes in the eating habit of the people
• Growth of ethnic minorities that demand particular cuisine or preparations
Changes in population distribution
• Changes in the socio-economic grouping of the aren
4. Technical
Advancement in food processing technology
High tech food production and service equipment
Information technology
Internal factors
These are the factors originating within the organisation on which the management has its control. Some of the major internal influences that govern the operations are as follows:
1. Food and beverage
Highly perishable nature of food commodities
Wastage, pilferage, and poor portion control of food and beverages
2. Staff
High level of staff turnover
Absenteeism
Poor supervision
3. Control
• Stores control procedures
Purchase procedures
Proper cash control to avoid theft
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