WHAT IS BAR ORGANIZATION??? DUTIES OF VARIOUS BAR STAFF???
Bar Organization
The bar serves different types of alcoholic beverages to residential and non-residential guests in the hotel.
Bar Manager
Head bartender
Cellar man/ beverage steward
Dispense barman
Sommeliers
Bartenders
Bar waiters
The minimum age of a person for alcohol consumption should be followed strictly to avoid any legal or police action against the establishment. The bar receives its stock of alcoholic drinks from the cellar against requisition authorized by the bar manager.
The service of drinks is very profitable and at the same time close monitoring is quintessential to prevent any malpractice that may arise in any of the beverage outlets.
The following are the duties of the bar staff:
Bar manager
The bar manager is responsible for all functions of the bar and the dispense bar. The
responsibilities of a bar manager include the following:
• Recruiting staff and training them for bar operations
• Monitoring performance and activities of bar and dispense bars
• Supervising alcohol service
• Forecasting volume of sales
• Maintaining a close watch on movement of bottles Preparing budget for bar and dispense bars
• Identifying alcoholic beverages suppliers and procuring from them Formulating beverage control system
• Purchasing bar equipment
• Maintaining record of stock
Maintaining quality of services
Maintaining bar profit level in all beverage outlets
Reducing cost
Handling guests' complaints
Preparing sales report
Head bartender
He/she is responsible for the overall function of the bar and his/her duties include
the following
Supervising bartenders
Scheduling rota and day off for bar staff
Receiving stock from the cellar against the requisition
Maintaining par stock level (certain level of inventory) in the bar
Training bar staff in making cocktails, preparing glasses for drinks, garnishing drinks, service procedures, recording orders, and so on
Issuing stock to dispense bar against requisition and empty bottles
Taking closing and opening stock
Maintaining empty bottle record
Assisting the bar manager in his daily duties and relieving him during his day off and holidays
Bartenders
They are responsible for the following .
Mixing and serving drinks to guests seated at the counter
Pouring required measures against BOT for bar waiters to serve guests at the table
Washing glassware and bar tools
Recording sales
Receiving cash from guests or getting bills signed by residential guests taking note of their room
number
Establishing good relationship with customers
Helping drunken guests
Keeping his counter clean
Taking opening and closing stock
Bar waiter/Waitress.
They are responsible for the following:
Keeping the mise en place ready for beverage service at the table
Recording beverage order on BOT and collecting them from the bar
Serving guests alcoholic drinks at the tables in bar restaurants, or lounge Clearing glasses and leaving them for wash
Collecting payment from the chance guest or getting the bill signed by residential guest
Keeping tables clean
Referring any complaints to the head bartender
Cellarman/beverage steward
He is responsible for purchasing, storing, receiving, and issuing wines and liquors. He must have a thorough knowledge of wines, spirits current trends in the market, control system, and the entire beverage operations.
No drink should be issued without authorized requisition. Empty bottles must be received by the cellarman while issuing stock to prevent possible malpractice and misuse.
He must keep a record of corky wines and other returned bottles from the cellar for returning them to suppliers for replacement.
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