WHAT IS THE DUTIES OF VARIOUS TYPES WAITERS????
DUTIES OF VARIOUS TYPES OF WAITERS????
Maitre d'Hotel de carre (the station head waiter)
Hel/she is responsible for the following:
Ensuring smooth operations of a section of the restaurant comprising up to four stations
Making sure he has adequate staff to carry out work during the operations.
Checking grooming of the staff working in his section.
Briefing staff on service procedures.
Seeing that the area is clean and tidy.
Inspecting the tables to see if they are correctly laid
Checking if the sections have adequate table linen (if used) or place mats and disposables
Checking the sideboard if they are equipped with adequate stock required during service
Receiving guests from the head waiter and assisting them to seat
Presenting menu to the guests, explaining the menu, suggesting dishes and wine, and taking orders.
Handing over the order to the station waiter concerned
Supervising his section during service and dealing with any incidents or complaints
Chef de rang the station waiter)
He/she is in charge of a particular restaurant section with four to six tables sitting up to 20 covers. The station waiter is responsible for the following:
Doing the mise en place necessary for his stations.
Sending soiled table linen for laundry and collecting clean and laundered linen.
Laying covers according to the meals to be served and restaurant guidelines
Setting up the sideboards with required items
Making sure his station is clean and presentable
Taking orders if the head station waiter is busy
Collecting food directly either from kitchen or through commis
Explaining menu items, if required
Serving food and beverages to customers seated in his station as per the restaurant's standards
Remembering what each customer has ordered and serving accordingly
Placing accompaniments and condiments at the right time
Presenting bill in a folder and accepting payment, and returning the change, if any
If bill is signed by a residential guest, then sending it immediately to front office, so
charged to guest's account
• Clearing and re-laying the tables
Demi-chef de rang (the junior station waiter)
He/she assists the station waiter in service. This designation may be found in an upscale restaurant that needs highly personalized service.
Commis de rang (the waiter)
He/she assists the station waiter and the junior station waiter. does most of the basic mise en place work. He is responsible for the following:
• Cleaning and wiping cutlery, crockery, and glassware
• Collecting cleaned table linen Assisting in setting up the sideboard
• Assisting in general preparations such as filling cruets, preparing candles and bud vase, napkin
folding (if used)
• Fetching food from kitchen
• Assisting with clearing the table of dirty items and carrying soiled crockery and cutlery to wash up
• Assisting in service of water, coffee, soft drinks, vegetables, sauces, and so on, that do not need much of service skills, under the supervision of the station waiter
Commis debarrasseur (apprentice/busboy)
They are learners and mainly do the clearance work. They may also be given cleaning and wiping of service equipment, mise en scène activities, and so on. They will not be asked to attend any of the guests' tables as they are very new to the job.
A fine dining restaurant where the carving of meat and wine service are carried out, the following
designations may be found:
Sommelier (the wine butler/the wine waiter)
He/she is responsible for taking the order and the service of aperitif and wines, cigars and cigarettes. He collects orders from the dispense bar
controlled by the dispense barman.
Trancheur (the carver)
He/she is responsible for carving meat/poultry in the presence of guests.
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