How to present and settling of bills in hotels& restaurant??? 

Presentation and Settling of Bills and Seeing off the Guests.

The following points discuss the presentation and settling of bills and seeing off the guests (check the bill to see if it belongs to the right guest and whether all dishes have been charged.

 prepared manually, check the accuracy of addition before presenting.

 • Present the bill neatly in a bill folder to the host or to the elder person of the group.

• Guests settle bill either by cash, card, or by signing it to their room.

If it

• If cash is paid, settle the amount at the cash counter and return the balance amount, if any, to the guest with receipt or paid stamp on face of bill.

• If settled by card, verify the card's expiry date and collect and verify the signature of the guest On charge slip and against signature on the card. 

• If signed by residential guests, ensure that the bill should have room number clearly written and submit it to Front office immediately for charging the amount to the guest's account. 

• Do not expect or ask for tips.

• Acknowledge tips with thanks.

• Help guests, especially elderly people and ladies, when they are prepared to leave by pulling out the chair and politely say, "Thank you for visiting us, Sir. I am sure you had a good meal experience. Hope to see you soon, Sir. Good night'.

• Be sure to hand over their personal belongings, such as coats, umbrellas, if you have taken them on their arrival.

Station head waiter accompanies the guests till the exit. • Clear table and set cover for the next guests or

meal.